TERMS & POLICIES

PROCESSING TIME EXPEDITED SHIPPING (MUST PLACE ORDER BEFORE 11:00AM PST MONDAY-FRIDAY, EXCLUDING HOLIDAYS, FOR THE ORDER TO BE SHIPPED THE SAME DAY) STANDARD SHIPPING PLEASE ALLOW 3 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED. SHIPPING TIMES MAY INCREASE DURING HOLIDAYS AND OTHER PEAK SEASONS. SIGNATURE REQUIRED DUE TO THE HIGH VALUE OF OUR PRODUCTS, THERE WILL BE A SIGNATURE REQUIRED UPON DELIVERY OF ALL PACKAGES. FAILED DELIVERY/RETURNED TO SENDER IF THE PACKAGE CANNOT BE DELIVERED TO THE GIVEN SHIPPING ADDRESS DUE TO CAUSES ASCRIBABLE TO THE ABSENT COOPERATION OF THE CUSTOMER (WRONG OR INCORRECT PHONE NUMBER, WRONG OR INCORRECT SHIPPING ADDRESS, ABSENT RECEIVER,) OR IF THE CUSTOMER REFUSES TO COLLECT THE PACKAGE, THE PACKAGE WILL BE RETURNED TO THE SENDER (VILLE DE SVRGN) AT THE CUSTOMERS EXPENSE. THE EXPENSE INCLUDES SHIPPING COSTS AND ANY DUTY AND TAX THE PACKAGE MAY HAVE INCURRED; THIS AMOUNT WILL BE DEDUCTED FROM THE TOTAL OF THE ORDER TO BE REFUNDED. DAMAGED/OPENED BOX IF YOU RECEIVE YOUR PACKAGE, AND IT IS DAMAGED AND/OR OPENED, PLEASE TAKE A PHOTO OF THE DAMAGE BEFORE CHECKING THE CONTENTS INSIDE. PLEASE SUBMIT A CLAIM VIA THE COURIER USED TO SHIP YOUR ORDER. RESTRICTIONS VILLE DE SVRGN IS UNABLE TO SHIP TO PO BOXES. VILLE DE SVRGN IS UNABLE TO COMBINE SEPARATE ORDERS INTO A SINGLE SHIPMENT. ABANDONED PACKAGE CUSTOMERS ARE RESPONSIBLE FOR ANY ADDITIONAL SHIPPING FEES ASSOCIATED WITH A RETURNED PACKAGE OR EXCHANGE. VILLE DE SVRGN WILL EITHER SEND AN INVOICE TO YOU FOR THE COSTS, OR YOU ARE ABLE TO PROVIDE US WITH A PREPAID SHIPPING LABEL. VILLE DE SVRGN WILL ONLY HOLD YOUR PACKAGE FOR 30 DAYS BEFORE IT IS DEEMED ABANDONED. AFTER 30 DAYS, AN ABANDONED PACKAGE WILL FORFEIT THE RIGHT TO AN EXCHANGE OR REFUND.
RETURN POLICY FOR FULL PRICED ITEMS: TO REQUEST AN EXCHANGE, PLEASE SUBMIT A REQUEST TO INFO@VILLEDESVRGN WITHIN 7-10 DAYS OF RECEIVING THE ITEM(S). ITEM(S) MUST BE SENT BACK IN ORIGINAL/SALE-ABLE CONDITION. ITEM(S) MUST BE UNHARMED, NOT WORN, UNALTERED, AND FREE FROM ANY ODORS. ITEM(S) MUST BE IN ORIGINAL PACKAGING, WITH TAGS STILL ATTACHED. IF ITEM(S) DO NOT FIT THESE REQUIREMENTS, IT WILL BE SENT BACK TO THE CUSTOMER AT HIS/HER EXPENSE. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO DETERMINE IF RETURNED MERCHANDISE IS IN SALE-ABLE CONDITION. WE CAN ONLY EXCHANGE AN ITEM FOR THE SAME ARTICLE IN A DIFFERENT SIZE OR COLOR. IF THE ITEM IS NO LONGER AVAILABLE AND YOU WOULD LIKE TO EXCHANGE FOR ANOTHER ITEM ON OUR WEBSITE, PLEASE SUBMIT A REQUEST TO INFO@VILLEDESVRGN ALL SALES ARE FINAL ON ALL SALE ITEMS. PLEASE BE AWARE ALL INTERNATIONAL ORDERS (OUTSIDE U.S.A) MAY BE SUBJECT TO SALES TAX, IMPORT DUTIES AND CUSTOM CHARGES AT THE RECEIVER'S EXPENSE. THIS RATE IS DETERMINED BY THE RECEIVING COUNTRY. PLEASE CONTACT YOUR LOCAL CUSTOMS FOR FURTHER INFORMATION. SHIPPING COSTS ARE NON-REFUNDABLE.
YOUR PRIVACY IS IMPORTANT TO US. ACCORDINGLY, WE HAVE DEVELOPED THIS POLICY IN ORDER FOR YOU TO UNDERSTAND HOW WE COLLECT, USE, COMMUNICATE AND DISCLOSE AND MAKE USE OF PERSONAL INFORMATION. THE FOLLOWING OUTLINES OUR PRIVACY POLICY. BEFORE OR AT THE TIME OF COLLECTING PERSONAL INFORMATION, WE WILL IDENTIFY THE PURPOSES FOR WHICH INFORMATION IS BEING COLLECTED. WE WILL COLLECT AND USE OF PERSONAL INFORMATION SOLELY WITH THE OBJECTIVE OF FULFILLING THOSE PURPOSES SPECIFIED BY US AND FOR OTHER COMPATIBLE PURPOSES, UNLESS WE OBTAIN THE CONSENT OF THE INDIVIDUAL CONCERNED OR AS REQUIRED BY LAW. WE WILL COLLECT PERSONAL INFORMATION BY LAWFUL AND FAIR MEANS AND, WHERE APPROPRIATE, WITH THE KNOWLEDGE OR CONSENT OF THE INDIVIDUAL CONCERNED. PERSONAL DATA SHOULD BE RELEVANT TO THE PURPOSES FOR WHICH IT IS TO BE USED, AND, TO THE EXTENT NECESSARY FOR THOSE PURPOSES, SHOULD BE ACCURATE, COMPLETE, AND UP-TO-DATE. WE WILL PROTECT PERSONAL INFORMATION BY REASONABLE SECURITY SAFEGUARDS AGAINST LOSS OR THEFT, AS WELL AS UNAUTHORIZED ACCESS, DISCLOSURE, COPYING, USE OR MODIFICATION. WE WILL MAKE READILY AVAILABLE TO CUSTOMERS INFORMATION ABOUT OUR POLICIES AND PRACTICES RELATING TO THE MANAGEMENT OF PERSONAL INFORMATION. WE ARE COMMITTED TO CONDUCTING OUR BUSINESS IN ACCORDANCE WITH THESE PRINCIPLES IN ORDER TO ENSURE THAT THE CONFIDENTIALITY OF PERSONAL INFORMATION IS PROTECTED AND MAINTAINED.
TERMS BY ACCESSING THIS WEB SITE, YOU ARE AGREEING TO BE BOUND BY THESE WEB SITE TERMS OF USE, ALL APPLICABLE LAWS AND REGULATIONS, AND AGREE THAT YOU ARE RESPONSIBLE FOR COMPLIANCE WITH ANY APPLICABLE LOCAL LAWS. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, YOU ARE PROHIBITED FROM USING OR ACCESSING THIS SITE. THE MATERIALS CONTAINED IN THIS WEB SITE ARE PROTECTED BY APPLICABLE COPYRIGHT AND TRADE MARK LAW. USE LICENSE A. PERMISSION IS GRANTED TO TEMPORARILY DOWNLOAD ONE COPY OF THE MATERIALS (INFORMATION OR SOFTWARE) ON VILLE DE SVRGN’S WEB SITE FOR PERSONAL, NON-COMMERCIAL TRANSITORY VIEWING ONLY. THIS IS THE GRANT OF A LICENSE, NOT A TRANSFER OF TITLE, AND UNDER THIS LICENSE YOU MAY NOT: MODIFY OR COPY THE MATERIALS; USE THE MATERIALS FOR ANY COMMERCIAL PURPOSE, OR FOR ANY PUBLIC DISPLAY (COMMERCIAL OR NON-COMMERCIAL); ATTEMPT TO DECOMPILE OR REVERSE ENGINEER ANY SOFTWARE CONTAINED ON VILLE DE SVRGN’S WEB SITE; REMOVE ANY COPYRIGHT OR OTHER PROPRIETARY NOTATIONS FROM THE MATERIALS; OR TRANSFER THE MATERIALS TO ANOTHER PERSON OR “MIRROR” THE MATERIALS ON ANY OTHER SERVER. B. THIS LICENSE SHALL AUTOMATICALLY TERMINATE IF YOU VIOLATE ANY OF THESE RESTRICTIONS AND MAY BE TERMINATED BY VILLE DE SVRGN AT ANY TIME. UPON TERMINATING YOUR VIEWING OF THESE MATERIALS OR UPON THE TERMINATION OF THIS LICENSE, YOU MUST DESTROY ANY DOWNLOADED MATERIALS IN YOUR POSSESSION WHETHER IN ELECTRONIC OR PRINTED FORMAT. DISCLAIMER THE MATERIALS ON VILLE DE SVRGN’S WEB SITE ARE PROVIDED “AS IS”. VILLE DE SVRGN MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, VILLE DE SVRGN DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON ITS INTERNET WEB SITE OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY SITES LINKED TO THIS SITE. LIMITATIONS IN NO EVENT SHALL VILLE DE SVRGN OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION,) ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS ON VILLE DE SVRGN’S INTERNET SITE, EVEN IF VILLE DE SVRGN OR A VILLE DE SVRGN AUTHORIZED REPRESENTATIVE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THESE LIMITATIONS MAY NOT APPLY TO YOU. REVISIONS THE MATERIALS APPEARING ON VILLE DE SVRGN’S WEB SITE COULD INCLUDE TECHNICAL, TYPOGRAPHICAL, OR PHOTOGRAPHIC ERRORS. VILLE DE SVRGN DOES NOT WARRANT THAT ANY OF THE MATERIALS ON ITS WEB SITE ARE ACCURATE, COMPLETE, OR CURRENT. VILLE DE SVRGN MAY MAKE CHANGES TO THE MATERIALS CONTAINED ON ITS WEB SITE AT ANY TIME WITHOUT NOTICE. VILLE DE SVRGN DOES NOT, HOWEVER, MAKE ANY COMMITMENT TO UPDATE THE MATERIALS. LINKS VILLE DE SVRGN HAS NOT REVIEWED ALL OF THE SITES LINKED TO ITS INTERNET WEB SITE AND IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY SUCH LINKED SITE. THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY VILLE DE SVRGN OF THE SITE. USE OF ANY SUCH LINKED WEB SITE IS AT THE USER’S OWN RISK. SITE TERMS OF USE MODIFICATIONS VILLE DE SVRGN MAY REVISE THESE TERMS OF USE FOR ITS WEB SITE AT ANY TIME WITHOUT NOTICE. BY USING THIS WEB SITE YOU ARE AGREEING TO BE BOUND BY THE THEN CURRENT VERSION OF THESE TERMS OF USE. GOVERNING LAW ANY CLAIM RELATING TO VILLE DE SVRGN’S WEB SITE SHALL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA WITHOUT REGARD TO ITS CONFLICT OF LAW PROVISIONS. GENERAL TERMS AND CONDITIONS APPLICABLE TO USE OF A WEB SITE.